Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

5

I do the alignment in this place. The receptionist is very friendly and they have a very good customer room where you can watch. They also provide wifi. It's only $60 which is $30 cheaper than in the Honda dealership.

5

I'd like to thank John for taking great care of my Isuzu. I had a not-so-great experience my first time here, but the power of urgency and the power of Yelp reviews brought me back. I was quoted a very large amount for a fuel pump & assembly (parts and labor) at another shop in town and called around to get some quotes from competitors. Given that my experience here was so unique I thought giving them another shot would be a good idea. Moses got me in contact with John, the manager, and he gave me a quote that was almost 50% less than my first quote. He was charging less for parts and less for labor. This means a lot for my family. I brought it in and John was helpful the whole way through. With follow-up calls and even with being patient as I wasn't much able to answer any of the calls in a timely manner. The end result? The fuel pump is replaced and working well, and the new part even fixed a broken gas gauge (the sensor had likely gone out already in the old part). Next on the list? I wonder if John can fix a broken speedometer. It'd be nice to know how fast I'm going. Well, I am waiting for that classic line from the cop: "Do you know how fast you were going?" To which my response will be: "Honestly? I have no idea."

5

Made an appointment this morning to get a much needed oil change and tire rotation. Got there a little late and drove in but didn't want to park in the lot quite yet as I was scoping out how their system worked on getting serviced. I flagged down a mechanic crossing the lot and my path, on his way to work, and he asked what I was getting done then told me to park behind a certain car. "That man was so nice" I think to myself. So the first impression of the place was off to a good start and the goodness continued to follow-through and impress me throughout my time here. When I stepped out, I got confused because there's a table outside and it's beside the body shop office+waiting room. The table outside is for maintenance repairs I now know. Sensing my confusion of where to be helped - yet again - Moses approaches me and asks if I need help. I tell him I have an 11 am appointment and he remembered my name from the phone and said he was glad I made it. Moses was super-duper courteous over the phone and in person. It costs about $50 total, but I had a Google Offer. The amazing thing was that I didn't realize I was redeeming the offer too early until I looked at my printout in their comfy little waiting room. So I rushed out and asked if I had to come back, and they were totally okay with it. I was so, so glad and grateful because my car has been squeaking for an oil change for quite some time! I know the squeaking was not from the brake pads because it squeaked last year and my lovely Dad changed it and it stopped squeaking just before my drive from Texas to California. After driving for a few months on these mean L.A. streets n' highways it began to squeal and grumble and the tires needed some evening out or they were gonna wear out sooner than they have to. I had to stop twice the past month to pump air into my front left tire I'm guessing from being uneven, thereby applying uneven wear/pressure to my left front tire. Sears had a $20 oil change sign and I almost went there because I saw it say "FREE ALIGNMENT"...but when I drove closer in the corner was a small word: "check". I like to support local businesses over large chains like Sears when I can, as often as I can. So glad I came to University Tire Center, instead! My car is in such great condition to drive and cost me only $26...what a difference in my driving experience that $26 has made! I didn't need an alignment yet - I thought I did, but I figure I should just rotate my tires and get my oil changed first and see how it runs. They didn't try to pester me with up-sells (even though I'm clearly a woman). My steering wheel is accurate now; it used to veer left (super annoying!) before I took it in to these car-doctors. They just did the work my car needed, and did it quickly and so wonderfully! UTC didn't hold out on me...and they exceeded my expectations! Truly awesome! They gave me a postage-paid mail-in survey and told me if I mail it in, UTC will send me a $10 off coupon for my next service. And! they gave me a free key-loop...clip...thingie....Great labor, great service, great people, n' I'm now oh-so-great-to-go on these mean LA streets again.

5

Well...this is embarrassing, but I had no idea University Tire existed until today, and I live a block away...LOL. But YAY for its existence and YAY for its convenient location for SC students! Two reasons to bring my car in today: 1) I just hit the 5000-mile mark, and the maintenance required light came on. 2) I'm taking my baby on her first road trip to NorCal later today, and I wanted to make she she's ready to go. I dropped my car off around lunchtime, and John helpfully told me it would take around an hour and a half after jokingly jabbing at me for waiting until the day of my road trip to get my car checked (I deserved that one). An hour and a half later, I get a call from Moses letting me know that my car is ready! YAY - got an oil change + courtesy check + peace of mind for my road trip for about $35. Cheap and pain-free =)

5

University Tire is the only place that I buy my tires. So far I have bought 12 tires. So believe me I know a thing about a tire or two... University Tire has the best price, and the most professional service. The manager, and all of his staff go above n' beyond to provide honest, and high quality service. I will continue to go to University Tire for my auto service + tires. Thank You! University Tire and John.

5

Very reasonable establishment! I like to shop around before I get services on my vehicle. When I need A/C repair Midas was trying to charge me double what University tire did. I've been here a year and a half and go no where else for my cars needs. They are trustworthy and extremely helpful!

5

I shopped around for the best value tires for my 2009 Mercedes C300. University Tire had the best price for the set of tires plus alignment. I have more than 30,000 miles on these Hankooks and they still have plenty of tread left. Wheels are staggered so I can't rotate them. My first time with Hankooks and I will probably by them again next year. The shop seems to use a lot technology/computers. The mechanics are professional. The manager is very professional and upfront. I have been back since with 2 other cars.... I drive 32 miles just to go this place

5

I rolled into University Tire today in need of 4 tires for my older Toyota van. John quoted me a price of 70.00 per tire for Doral tires( a good price). Turns out that they only had 3 Dorals and gave me 4 Dunlops instead at the earlier quoted price. It is no wonder that they do volume business in the University Park area..they are the vendor of choice for me (over Fairmont tires). A very honest and integral operation who knows how to cultivate repeat customers and referral business

4

This is my first Yelp review, and I was motivated to write this because John, the shop manager, really went out of his way to make my experience here great. Originally this was going to be a one or two star review. This was my first time going here, and I thought I'd try this shop based on its proximity to USC and the other positive Yelp reviews. I call up the shop at 2:30pm on a Thursday and ask if they have time to change my oil that day, they say yes, and I bring my car in around 3. I speak with John and he assures me that it'll take 45 minutes or less to get the job done. Well, 45 minutes go by, and my car is still in the same parking spot. After an hour of waiting, and my car not moving, I have to be somewhere else, and decide just to get my keys and leave. At this point, I was annoyed and didn't want to come back. I wouldn't have recommended University Tire to anyone. This is where John makes a difference. About 15 minutes after I leave, he calls me (I filled out an informational form when I got there) and apologizes for the wait. He offers me a discount and promises to do the job quickly if I come back the next day in the morning. I was pleasantly surprised that he called me back. I can't remember the last time something like this happened (manager actually caring about the customer and going out of his way to make it right), so I take him up on the offer and come back the next day. The next day the service was quick and reasonably priced, and John was very friendly. They actually noticed a nail in my tire and were able to fix that right on the spot as well. I only give them 4 out of 5 stars because of the first day, but I definitely recommend University Tire, and John the manager! Just make sure you go in the morning if you want to be in and out of there quickly!!

5

I am a new resident near by the north univeraity park. I need a break job done quickly because I will go to Big Bear Lake day after tomorrow, that winding road when going downhill, you need a lot of break. This place is close to me but I don't know if they do break jobs. A technition name Edgar asured me that they do good break jobs. And sure they did with a reasonable price. I am their new happy customer now.

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