Went to University tire and auto service last Friday due to speedometer issues. Because I got there later in the day, they said they could not determine what was causing the issue then, but mechanic did visually check speed sensors and said they were ok. I made an appointment to go in the following Monday so they could finish checking and hopefully fix issue. I parked my car, gave keys to head shop mechanic and went into waiting room. About 20 minutes later my car was gone and I went outside to see what was going on. I saw mechanic driving car back from somewhere. He scraped my car on the ground while driving into driveway and then parked car and left it. About 40 minutes walked outside again. Car was still there. Went to restroom and when I came out, car was now parked near service desk and head mechanic told me the cluster had to be replaced. Don't know how they made that determination since they did nothing to the car. Had to pay for a scope test (that is what I was told). On paperwork states performed tests (speedometer issue) but don't know what tests were done and not explained to me. But they made sure to get my money. When I checked dash, it was clear nothing was ever touched. Told I would have to pay well over $300 to replace instrument cluster. Not happy about the way things were handled, but I am sure they were. I have much more work to be done on my car and wife's but University Tire will not get my business.