After moving to LA in 2014, my car (now approaching 11 years old) has started breaking down frequently, requiring major repairs - the most recent being a serious gas leak. Whenever I have an issue with my car I take my car to University Tire. Compared to other auto shops they're reasonable, but considering its location in South LA, they're definitely not the cheapest either. John and his team are always friendly and great at communicating the status of my repair. However, there have been a couple uncomfortable encounters when bringing in or picking up my car. For the sake of brevity, I'll recount one anecdote: For context, I am a single female, full time student, and work two jobs (but still broke because the cost of USC's tuition is insane). I came in one afternoon to pick my car up. The man helping me (not John) gave me the price of the repair, which was more than I was expecting to spend. I needed a couple seconds to process the number / determine how I was going to divide payment. I said aloud, "Wow, that's expensive." Without missing a beat, the employee responded, "That's why you need to find yourself a rich boyfriend to take care of you." No woman wants to hear (or told) that she can't take care of herself without a man's money. More than a year later I frequently think about this exchange. Why does a trip to the mechanic also accompanied by unwanted sexist comments? I bring this particular story up because in the last year, or so, they hired Diana, who is fantastic. She is friendly, relatable, and approachable. I think Diana is a much needed valuable addition to their staff. I definitely feel more comfortable when I bring in my car.