Los Angeles Auto Repair

Ash was great with helping me get my car taken care of.

I needed my tires switched and balanced. I arrived when they opened at 8am and was greeted by a young lady who gave me the price quote and took me right in. Job took about 45 minutes. Before releasing the car the technician checked the fluids on his own and brought it out to me. This was my first time there and I was very satisfied with their professionalism, friendliness, and competence. I would go there again. Harold T.

I have a lifetime alignment with university tire. Because I own a limousine service I’m driving every day and I’m able to get my alignment checked at least once a month to make sure that my alignment and my tires are in excellent condition. The service I get from university Tire is great. I share with everyone in this industry that I’m in about the great service I received from university tire.

I would like to disclose that the company performed the task to completion. The repair was completed and in a timely fashion, earlier than expected. However, unfortunately the customer service tarnished my experience while at the establishment. The inferior service was most salient about my experience. I paid a majority of the payment via card and 20% in cash. One of the bills did not successfully pass their machine verification and the agent returned explaining that he could not take the money. This was done without using the marker to detect if it was authentic. I am positive the money was real because it was deposited from the bank. The main reason it left a bad impression was because I was being treated as if I was using counterfeit money, when I wasn’t. It felt like it was an attack on my character. Overall, while the service was completed, customer service is also essential.

I needed a battery check because I felt it would be soon before I needed a replacement and didn't want to get stuck somewhere. John was very professional in answering my questions. Turned out battery was getting low and was replaced in a timely manner. I was very pleased with the service even though I thought the price would be just a tad lower. Other than that, service and professionalism get a 10.

You guys got me out of there at the exact time I was told! Thank u

Great Service!

They honestly came in clutch when I was running late and pulled up an hour before they close on a Sunday for an oil change. They managed to squeeze me in so they helped a lot!!

Great service! I always feel good taking my car to this shop.