Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

5

I give an A+ to this auto shop Specially To Dina , She has excellent customer service skills not only that but she makes you feel confident, that your car is in good hands , kind of like "I'm leaving my car with an angel , " Dina is a sweet hart she was in constant contact, with me regarding my car, and if you have extended warranty in your car, she makes sure that your car is check from A to Z , and what ever you car needs, that is cover under your insurance , that angel makes it happen , and if you need to pay something out of pocket, don't worry Dina got youshe offer's you easy payments , but most of all this auto place tha's an excellent job on auto repair and any service that you might need for you car, last but not least Dina represents 100% trust, loyalty, and respect ,

5

Dina was extremely helpful and professional!!! Such amazing service and did a great job managing the repairs for my car. Its really hard finding a shop you can trust, but Dina was strait forward and a pleasure to work with. Im going be using them from this day forward.

5

Good place fast work good quality parts, price is okay the main thing is that they work with extended warranty companies and helps to get rid of extra headache

5

After moving to LA in 2014, my car (now approaching 11 years old) has started breaking down frequently, requiring major repairs - the most recent being a serious gas leak. Whenever I have an issue with my car I take my car to University Tire. Compared to other auto shops they're reasonable, but considering its location in South LA, they're definitely not the cheapest either. John and his team are always friendly and great at communicating the status of my repair. However, there have been a couple uncomfortable encounters when bringing in or picking up my car. For the sake of brevity, I'll recount one anecdote: For context, I am a single female, full time student, and work two jobs (but still broke because the cost of USC's tuition is insane). I came in one afternoon to pick my car up. The man helping me (not John) gave me the price of the repair, which was more than I was expecting to spend. I needed a couple seconds to process the number / determine how I was going to divide payment. I said aloud, "Wow, that's expensive." Without missing a beat, the employee responded, "That's why you need to find yourself a rich boyfriend to take care of you." No woman wants to hear (or told) that she can't take care of herself without a man's money. More than a year later I frequently think about this exchange. Why does a trip to the mechanic also accompanied by unwanted sexist comments? I bring this particular story up because in the last year, or so, they hired Diana, who is fantastic. She is friendly, relatable, and approachable. I think Diana is a much needed valuable addition to their staff. I definitely feel more comfortable when I bring in my car.

5

I started coming here a few years ago, mainly for oil changes, as I've always loved the service and courtesy inspections (even though I didn't hold on to the information from each inspection until now). In the past year University Tire upgraded to an electronic system that captures the courtesy inspections they complete. University Tire is able to provide customers with a front-row seat to what the mechanics see, by emailing you photos from the inspection, providing a visual rating scale on how well to how poor your car is doing, and why! For someone that doesn't know much about cars, I do now! I'm able to see what's wrong, and am able to prioritize the work needed, because I know what can wait and what shouldn't. My Nissan of 10+ years old, is pushing 300,000 miles, but is in good shape because University Tire is providing me with first-hand insight on what's going on with my car as a preventative measure so I don't end up on the side of the road, and spending more in the long run because I waited until it was late.

5

These guys always take good care of me. Honest prices, excellent service. LOVE THEM!

5

Helped find out what is wrong with our car and were very prompt and helpful. Repairs costs were reasonable and they took good care of us. I would take my car here if I lived in the area.

4

I got a great price on 4 new tires. The staff is also very friendly and knowledgeable.

5

Dina is honestly the nicest person I've ever met. She always greets me with a smile and never forgets my name. It's such a nice, welcoming environment. I've never felt pressured to buy anything that my car didn't need.

5

I had a awesome experience, thanks to STEVE! We started with a tow set up by our insurance company in the middle of the night from the freeway to their shop (also recommended by our insurance company). The tow company caused damages to my transmission during the transport requiring it to be rebuilt. Steve was awesome! He worked for 3 weeks with the insurance company to prove the damages were related to the tow incident. This shop is professional, reliable and very reasonable with their pricing. They work to help and satisfy the customer and I am so grateful for care and tenacity that was in my best interest! Thank you Steve, John and Team at University Tire & Auto Service! Hands down, I recommend this shop to anyone in need of auto service! Virgie

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