Very irresponsibles. Went there with appointment to change the oil and tires rotation and after one and a half hour came back to pick the car up and they hadn't even started to work on it. A waste of time!!
We apologize for the extended wait time you experienced at our shop, William. We're doing our best to accommodate all our clientele and are continually working to improve our efficiency and communication regarding service time estimates. We hope you'll give us another opportunity to service your vehicle and show you that this particular situation was an uncommon occurrence. If you have any additional suggestions to help us improve our services, feel free to contact the shop at (323) 733-1236.
- University Tire & Auto Service