Our Customers: See what our University Tire Center guests are saying about their experience. Whether it's helping with wheel alignment, tires, an oil change or an auto repair, University Tire Center prides itself on serving the community.

4

Great place for oil changes. Quick and reasonably priced. Never spent over an hour waiting without an appt. Just recently had my radiator and heater core fixed. 400 miles and three weeks later my car is running efficiently. Steve, the technician, was a great help and recommended what was needed. John, the owner, is customer friendly. A few days after, a lady named Mercedez followed up with a phone call to ensure everything was in good order.

4

I go here to take work vehicles and personal vehicles here when I need to have maintenance done. For this review, I'll talk about my personal car. My first experience is taking my car for an alignment. Turned out great. Next one was to get new tires for a newer car. Kept their price quote and had the work done. Third experience was for a simple oil change. Again, considering it was a full synthetic change (which all shops charge more for) with Mobil 1 it wasn't a bad price. I don't know if I'd go here for any sort of "emergency" work but I wouldn't take it anywhere for heavy duty stuff except for my pops (who's been a mechanic for over 30 years and is master certified with GM) but anything for tires, oil, or other things that are relatively simple but you can't do on your own then I would definitely keep taking my car here. The crew is great. To the other reviews that were unsatisfied with having to leave their cars...keep in mind that in order to diagnose a problem that they have to recreate it. Some chains will keep a diagnosis free...if you allow them to do repairs afterwards but you'd have to pay for it afterwards. I have never felt like they're shady. I will keep taking my car as long as I can drop it off and walk to work nearby. Thanks guys!

5

I can't say enough kind things about this business! John is very cordial and has always been a pleasure to work with. He considered my financial situation and been so helpful in working out a price that is affordable. I have gotten my oil changed here and because my first experience was so nice I came back to get my brake pads changed. I recommend this business to anyone wanting to get their brake pad inspections, it is free! Wonderful service! Thank you John for always providing outstanding customer service I will be back again! :)

5

Honestly the best customer service experience I've ever had of all time.... OF ALL TIME!!! Seriously they were helpful, quick and they even called me a few days later with a courtesy call thanking me for coming in I recommend going back

5

The work done by University Tire is always exemplary. I trust these mechanics implicitly, and I've always received prompt and professional service. From tires to oil changes to more significant work, I've always been pleased. Here, I feel like my car is in good hands!

4

Changed my tire here, they work very efficiently, only took half an hour. Price is reasonable.

4

It's a good place, take me 2 hours for inspection and mechanic check of an used car from the seller. Charge 65$ for everything. They have a customer rest area but they are not providing coffee or water. There is a vendor machine and you need to buy the drinking.

4

I needed to get my AC fixed in my car since I bought it almost a year ago. I was told by my previous owner that the AC works and just needed a recharge. I took my car to some shop down on Central and Washington and they recharged my AC and I left with some cold air for a few days until it blows back to warm air. I even recharged the freon myself a few weeks later and somehow it still blows back to normal fan air. My diagnosis concludes that I have a leak and I thought to myself "What do I have to lose?" when coming here since this place is a mile and a half away from home. I took my care here to this shop and said, "hey, we're gonna work on it and see if we can find that leak and seal it in". Then by noon, I stopped by to see how's my car doing and I was approached by John that they found the leak but the low port hose component had to be replaced because it was ripped so big, I ended up getting a new component.....although I was charged extra for parts and labor. But hey, somethings gotta give because it's summertime and I was eager to get cold air in my car to complete my cooling interior. Overall, as of today, there's no signs of cold air going back to warm air. I'm glad that problem is over and I give thanks to the technicians who did the job!

5

Needed work done on my car before a long road trip. Discovered my tires were In bad shape. Got a great deal on two tires, alignment, and oil change. Staff was extremely helpful, knowledgeable, and efficient. I'll definitely return for service.

4

I first started coming to this shop for convenience, as it was close to USC. It's been 3 years since I've graduated and this is still my go-to shop for all of my car maintenance. It's true that some of the employees are not particularly "warm" or friendly but they're honest and that's really the most important quality you want in a mechanic. They aren't necessarily the cheapest shop but I would rather have a slightly pricier, but honest mechanic than a cheap mechanic that might cut corners. Some of my positive experiences in my years of coming here include: - When they give you a price estimate for the maintenance you need, it will include parts, labor, taxes, fees--basically everything. When you look at the final bill, it'll be pretty much the exact same dollar amount they quoted, no surprise charges. - I needed to replace a flat tire and, as I knew nothing about my car, I wasn't even sure what kind of tire I needed. I called the shop and they patiently talked me through how to check for the tire size through the phone. I never felt embarrassed or belittled for my (stereotypical) lack of knowledge. - During one of my routine oil changes, they informed me that in about six to nine months, I would likely need to get my brake pads changed. Six months later, when I took in my car, they looked at it and said that the pads still had a few more months left. I appreciated that they gave me a heads-up about the pads but were also upfront to admit when something did not need to get fixed yet - The mileage was up on my car tires and I brought my car in to get new tires. The mechanic inspected the tread and informed me that, despite the numerical mileage, the tread on my tires were fine and I didn't need to replace them yet

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