When my brain thinks 'tire salesman,' honest and friendly are not the words that usually pop into my head first. Given that, I was amazingly and pleasantly surprised by how wonderful University Tire Center is. Especially because it's not located in a neighborhood known for customer service. Busting two tires less than three weeks apart is no fun at all. John made it better. Tire #1, which succumbed to a pothole, was replaced in less than 30 minutes while I waited. I didn't even call ahead or make an appointment. And the price? Awesome. Tire #2, which was stabbed by a piece of metal some evil person put in the road, was patched up in about 20 minutes while I waited. Again, no appointment and the price was so good that for a second I was afraid I had only been quoted the tax on the real amount. John not only remembered me from the first visit but was helpful and super nice and calm. He even got a guy to come out and give me an estimate on the spot for the cost of a paint touch up for scratches on my poor baby's fender.